How do storage units work?
Common questions about our storage solutions
Your frequently asked questions answered
Got questions? From how do storage units work, what services we offered, short or long-term storage solutions – we’re here to help you get the information you need.
We bring a mobile storage module to your door. If you choose our premium service, we can load your belongings into the storage module unit for you. Or you can load the module yourself with our self-load service. We then transport the module back to our safe, secure warehouse and store it until you need it again.
With the premium service, we provide two experienced removalists, a truck and your storage
module loaded with all the protective padding required to make sure your items are not damaged during transit or storage. Our removal team will do all the lifting and loading for you. All you need to do is have your items packed and ready to go.
With the self-load service, we bring the storage module to your door. Your storage module is ready to go on our truck, and then you just lift and load your belongings inside. You have one hour per module to load your items. Our driver wait onsite while you do it and then transports the module back to our warehouse.
You can learn more about the different options here.
By using a mobile storage company like Super Easy Storage, we bring the storage to your door then store it securely for you when you’re done. You’ll eliminate unnecessary double handling of your belongings, greatly reducing costs and the risk of damage. Our portable storage modules are cost-effective. convenient, fuss-free and give you the extra room you need.
Super Easy Storage modules come in several sizes; our most common size is our maxi 10m³ module with internal measurement of 1.7m x 2.3 m x 2.4m.
Please contact our friendly start for more information so we can find the right solution to your needs.
Working out how much storage you need is easy. Simply head to our storage calculator for an estimate.
We’ve also got our friendly staff here to advise you what would be the best for your needs.
Generally, we say one module is suitable for a small one bedroom or studio apartment. Any additional rooms would require additional units. For example:
- A studio home will generally need one module
- A one to two bedroom home will generally need two modules
- A three bedroom home will generally need three to four mobiles to be safe.
All modules are stored in our secure, monitored, alarmed warehouses.
We have warehouse locations in all most capital cities. Find one near you.
Yes, you can. Although our mobile service delivers the ease and convenience most customers are looking for, we understand that everyone is different. There’s no charge if you move in your own goods and load your own module – all you pay is the low monthly rent.
Our storage terms are very flexible – from one month to several years. And if you’ll be renting a module for more than six months we can offer you a more competitive rate. We’re also flexible if you want to decrease or increase your length of storage with us. Please just give us advance notice to organise an extension.
We work Monday through to Saturday. Generally, we have three booking times available for each day:
- 7:00 – 8:00am
- 9:00 – 12:00pm
- 12:00 – 4:00pm.
For available hours in your area, it’s always best to contact your local Super Easy Storage as times can vary from state to state.
Whether it’s a temporary retrieval or you’re clearing out your storage unit, the process of moving the goods back to you are exactly the same as the move in. You have the choice of picking up the goods yourself at no cost or using our premium or standard service to deliver your goods back to you. Simply call or email us with as much notice as possible and arrange the delivery address and time. We’ll take care of the rest.
You have access to your storage unit for free from 9:00am to 4:00pm, Monday to Friday and 9:00am to noon on Saturday, provided you give us 2 business days’ notice.
If you require emergency access, this can be arranged at a cost. Special arrangements can also be made if you require access outside of opening hours. For access times in your area, please contact your local Super Easy Storage as times can vary from state to state.
We understand that circumstances change. Ideally, please notify us two weeks prior to ending your contract so we can organise the return of your items. We require a minimum of three business days’ notice to end any storage contract.
When you first book your storage space, we require a $100 booking deposit to confirm. This amount is credited against your first month’s storage. On the day you move into the space, the remainder of your first month’s rent and any moving related fees will be due.
Ongoing payments are to be made monthly in advance from your nominated credit card on the anniversary of your move in date.
Safe and Secure
Yes, our facilities are secure and provide great, long-term care of your goods. Our warehouses have round the clock security services watching all of our portable units. Our modules are made from plywood, keeping the contents perfectly ventilated. Each Super Easy Storage module can be fitted with a padlock – supply your own 7mm shackle or Super Easy Storage can supply one for you. You will be the only one with access to your individual unit, as only you will have the key.
We do everything we can to keep your valuables safe and free from damage. It’s a responsibility that we take very seriously. But because we’ve been in this business a very long time, we know that even with the utmost care and attention, accidents can and do happen.
Insurance is about protecting your valuable belongings in the unlikely event that something should happen when they are in storage.
Insurance is quick and easy and gives you peace of mind that your goods are safe.
Ask one of our friendly staff about insurance when you’re making your booking.
How It Works
We bring a mobile storage unit to your home or office, saving you time, money and effort.
We load it for you, or you can pack your items yourself – the choice is yours.
We collect your loaded module and store in our secure warehouse. And you can access when you need.
Not sure of the space you need?
How do storage units work when it comes to fitting your things? Let us help you figure out how much space you’ll need to fit what you’ve got. Our storage calculator can help you.